Privacy Policy

1. Introduction

At Plurizaq Casino Hotel ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our casino hotel in any way.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Contact information (such as name, email address, mailing address, and phone number)
• Demographic information (such as date of birth, gender, and nationality)
• Government-issued identification (such as passport or driver's license) for verification purposes
• Payment information (such as credit card details and billing address)
• Reservation details and preferences
• Information regarding your gaming activities and preferences
• Communications you send to us

2.2 Automatically Collected Information

When you access or use our website or digital services, we may automatically collect certain information, including:

• Device information (such as your IP address, browser type, operating system, and device identifiers)
• Usage information (such as pages visited, time spent on those pages, and referring website address)
• Location information (such as general geographic location based on your IP address)
• Cookies and similar tracking technologies (as described in our Cookie Policy)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners (such as travel agencies and booking platforms)
• Social media platforms (when you interact with our social media accounts or use social media login features)
• Marketing and analytics providers
• Public databases and sources of publicly available information

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process and manage your reservations, purchases, and other transactions
• Provide, maintain, and improve our services
• Communicate with you about your reservations, account, or our services
• Personalize your experience and deliver content and offers tailored to your interests
• Administer promotions, surveys, and other site features
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and regulatory requirements
• Protect the rights, property, and safety of our casino hotel, our customers, and others

4. Sharing of Your Information

We may share your information with the following categories of recipients:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Third parties with whom we partner to offer integrated services, promotions, or co-branded offerings.
• Affiliated Entities: Our subsidiaries, parent companies, and any future affiliated entities.
• Legal and Regulatory Authorities: Government authorities, law enforcement agencies, and other third parties as required by law or to protect our rights.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

5. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information about you.
• Deletion: Request that we delete certain information about you.
• Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Restriction: Request that we restrict the processing of your information under certain circumstances.
• Objection: Object to our processing of your information based on our legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: Withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. Please note that we may require specific information from you to help us confirm your identity and ensure your right to access your personal information.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. Whenever we transfer your information, we take steps to ensure that adequate safeguards are in place to protect your information and to ensure that it is treated in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children under 21. If we become aware that we have collected personal information from a child under 21 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with the "Last Updated" date at the top of the policy. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as reasonably possible and within the timeframe required by applicable law.